[general] ; nada [default] ; nada ; General Support Queue [support] ;music=default announce=transfer ; How often to announce queue position and/or estimated holdtime to caller (0=off) ; announce-frequency = 90 ; ; Should we include estimated hold time in position announcements? ; Either yes, no, or only once; hold time will not be announced if <1 minute ; announce-holdtime = yes ; ; Use these sound files in making position/holdtime announcements. The ; defaults are as listed below -- change only if you need to. ; ;queue-youarenext = queue-youarenext ("You are now first in line.") ;queue-thereare = queue-thereare ("There are") ;queue-callswaiting = queue-callswaiting ("calls waiting.") ;queue-holdtime = queue-holdtime ("The current est. holdtime is") ;queue-minutes = queue-minutes ("minutes.") ;queue-thankyou = queue-thankyou ("Thank you for your patience.") strategy=ringall context=support-moh timeout=15 retry=5 maxlen=0 ;member => IAX2/support-queue@slepp ;member => OH323/188210 ;member => OH323/188110 ;member => OH323/188310 member => Agent/@1